The Bureau of Customs (BOC) convened industry stakeholders at the 11th Customs Industry Consultative and Advisory Council (CICAC) General Assembly, reinforcing public-private coordination to improve cargo movement and streamline processes, in line with the administration’s push for ease of doing business.

The meeting, attended by Directors Amy Chua, Reinier Jay Bagabay, Dorris Torres, and Ms. Fae San Gabriel, highlighted persistent port congestion in Metro Manila, driven by delays in empty container returns and slow cargo releases. The BOC, through the leadership of Commissioner Ariel F. Nepomuceno, committed to a broader strategy, including accreditation of off-dock container yards and enhanced real-time tracking of container movements.

Digitalization remains a key focus. The electronic Customs Payment (eCP) system, targeted for rollout by 2028 but proposed for 2027, is expected to improve transparency, auditability, and processing speed, though with a potential added cost of PHP 330 per transaction.

The upcoming Customs Processing System will replace E2M and integrate the National Single Window, enabling one-time accreditation valid for three years. Meanwhile, a technical working group will be formed to address clearance delays involving other agencies.

Industry groups expressed strong support for ongoing reforms, citing improved engagement, clearer communication, and renewed trust in the BOC’s direction.